• How long it will take to make my order ?more >>

    Our factory has a certain amount of inventory, only used for samples orders.
    (1) Standard samples are available in stock, could be sent with 1 -3 workdays after confirmed the samples value.
    PS:  If need special imprint logos on samples, the lead time is 3 - 4 workday after paid....

  • Our factory has a certain amount of inventory, only used for samples orders.
    (1) Standard samples are available in stock, could be sent with 1 -3 workdays after confirmed the samples value.
    PS:  If need special imprint logos on samples, the lead time is 3 - 4 workday after paid.
    (2) Mass production of Standard items, will be shipped 12 -15 workdays.
    Any customized orders take a bit longer in production than regular custom orders. however, we try to compress the production time as best as we can with 15 -18 workdays.

  • Can i have my logos on the cover ?more >>

    We provide 3 decorating options:
    (1) Silk screen  (2) Foil Stamp  (3) Blind deboss
    There is an additional fee of 0.35 - 1.0USD per book when a logo is specified on the order.
    pls be aware that some logos may not be processed this way due to small details or...

  • We provide 3 decorating options:
    (1) Silk screen  (2) Foil Stamp  (3) Blind deboss
    There is an additional fee of 0.35 - 1.0USD per book when a logo is specified on the order.
    pls be aware that some logos may not be processed this way due to small details or large soild area of stamping.
    You will be notified at the time if this charge applies when you place the orders.

    ARTWORK:
    Logo for stamped book must be sent in vector files. true black. any other type of file will have a artwork fees applied in order to create a clean crisp dye plate.

    SET UP CHARGE
    Set up charge only applies to the toolings for imprint.

  • What’s your payment terms ?more >>

    No orders will be processed until we received payment.
    Our company accept payment via Bank Wire transfer / Western Union / MoneyGram.
    The orders will be processed after deposit.
    For the samples order, we do request 100% paid before production.
    We do not accept credit ca...

  • No orders will be processed until we received payment.
    Our company accept payment via Bank Wire transfer / Western Union / MoneyGram.
    The orders will be processed after deposit.
    For the samples order, we do request 100% paid before production.
    We do not accept credit card payment/paypal. We apologize for any inconvenience this may cause you.

  • How long does the battery last?more >>

    The Menu if left opened will last 10-12 hours before the battery needs to be recharged. The menu turns off when closed to help conserve battery life.  
    So in most operations the menu will only need to be charged once or twice a week depending on the usage....

  • The Menu if left opened will last 10-12 hours before the battery needs to be recharged. The menu turns off when closed to help conserve battery life.  
    So in most operations the menu will only need to be charged once or twice a week depending on the usage.

  • Is there a warranty ?more >>

    For the LED menu, we provides a one year warranty on electronic elment under regular usage.
    Pls note that we sometimes require damage products to be returned for inspection.
    ( if the product becomes defective within one year of purchase. pls understand the lifetime of our products depe...

  • For the LED menu, we provides a one year warranty on electronic elment under regular usage.
    Pls note that we sometimes require damage products to be returned for inspection.
    ( if the product becomes defective within one year of purchase. pls understand the lifetime of our products depends on how frequent they are used or how well our clients take care of them.)